At Readyr Ltd, we are committed to protecting your personal information. This privacy notice and cookie policy explains what personal information we collect when you browse our website, our Readyr App, if you purchase any of our services or if you attend any of our exhibitions and/or trade shows.  We have published this privacy notice and cookie policy to ensure that you are fully aware of what personal information we collect from you, how we will store and use that personal information, how we keep it safe and what rights you have over it.

Our website uses cookies. Please read this privacy notice and cookie policy carefully as it contains important information about who we are and how we use cookies on our website. This privacy notice and cookie policy relates to your use of our website (www.readyr.com) and the Readyr App (together, the ‘platforms’).

    Who are we?

“Readyr”, “we”, “our” or “us” means Readyr Ltd. Our company number is 14297437. Our registered office is at 86-90 Paul Street, London, EC2A 4NE.

We are the controller of your personal information. This privacy notice and cookie policy provides information about what personal information we collect, store and use when you browse our platforms, you or the organisation you work for is our customer, or you or the organisation you work for is one of our suppliers.  This privacy notice also tells you what your rights are over your personal information and how to exercise those rights.

If you have any questions or concerns about the information in this privacy notice and cookie policy please contact us at data@readyr.com.

    Overview of this policy

     This privacy notice answers the following:

• How we use your personal information when you browse our platforms
• How we use your personal information when you or the organisation you work for is our customer, or you or the organisation you work for is one of our suppliers
• How we use your personal information for marketing
• Will we change the way we use your personal information?
• What happens if I don’t provide the personal information you have asked for?
• Do we use your personal information to make automated decisions?
• How long will we keep your personal information?
• Who will we share your personal information with?
• Will you transfer my personal information outside the UK and/or the EEA?
• How do we ensure that your personal information is secure?
• What rights do I have over my personal information?
• How will you tell me about changes to this privacy notice?
• How you can contact us

Does this privacy notice cover websites you link to from our website?

Links within our website to other websites, such as Instagram, LinkedIn, Facebook and Twitter, are not covered by this privacy notice. You should review the privacy information on those websites to find out how they may use your personal information.

Third parties that our website links you to may also use cookies, over which we have no control. The third parties may include, for example, advertising networks and providers of external services such as web traffic analysis services. These third party cookies are likely to be analytical or performance cookies or targeting cookies and will each have their own cookie policy in place that can provide you with further information that explains how they will use cookies.

    Affiliate Links

As with most sites on the internet, we do use affiliate links. This means we may earn a small commission if you click through and make a purchase.

However, affiliate partnerships do not affect inclusion in our reviews and stories. If a brand does not have an affiliate account but tests well, we will 100% still include them. Our priority is always providing the best, high-quality content regardless of affiliate status.

    How we use your personal information when you browse our platforms

1. What personal information do we collect and how do we use it?

• How we use your personal information when you browse our platforms
• How we use your personal information when you or the organisation you work for is our customer, or you or the organisation you work for is one of our suppliers
• How we use your personal information for marketing
• Will we change the way we use your personal information?
• What happens if I don’t provide the personal information you have asked for?
• Do we use your personal information to make automated decisions?
• How long will we keep your personal information?
• Who will we share your personal information with?
• Will you transfer my personal information outside the UK and/or the EEA?
• How do we ensure that your personal information is secure?
• What rights do I have over my personal information?
• How will you tell me about changes to this privacy notice?
• How you can contact us

     2. What is our legal basis for using your personal information?

Under data protection law we must have a legal basis to use your personal information. We have set these out below.

Information you give us: Where you fill in a form on our platforms, request information, sign up to our newsletter, or contact us via email, telephone or social media channels, the legal basis for this use is that it is in our legitimate interests as a business to be able to respond to enquiries that we get. We have considered our legitimate interests carefully and have balanced our legitimate interests against your rights under data protection law. We consider that this use is proportionate because we will only use the information we get from you to respond to your enquiry and it is in your reasonable expectations that we would need to use your personal information to be able to respond to you. Please contact us at data@readyr.com if you would like further detail about our legitimate interests.

Information we collect about you from your use of our website: ****Where we collect personal information through cookies the legal basis for this is that it is in our legitimate interests where the cookies are essential.  The legal basis for our use of non-essential cookies is that you have given your consent to this. You can, of course, withdraw your consent at any time by deleting cookies by managing your browser’s cookie preferences. For further details on how to manage your preferences please see www.aboutcookies.org or www.allaboutcookies.org.

    How we use your personal information when you or the organisation you work for is our customer, or you or      the organisation you work for is one of our suppliers.

1. What personal information do we collect and how do we use it?

Information you give us: If you or your organisation requests a quotation from us or your organisation submits an order for any of our services, we will collect information from you or from your organisation, such as: your full name, your contact details, your job title, your contact telephone number and details of your products and/or services and how these may be used in collaboration with Readyr’s services and events. We will use this information to:

• provide the quotation;
• negotiate and conclude contracts;
• carry out financial due diligence, sanction checks (where applicable) and any other legal checks we are required and allowed by applicable law to carry out;
• fulfil the order;
• manage the contract;
• arrange and carry out site visits (if applicable);
• arrange the provision of our services;
• deal with any contractual or other claims.

Information we receive from other sources: ****We may carry out financial due diligence on our customers which may reveal information about company officers, directors and/or owners of organisations who are our customers or prospective customers.

    2. What is our legal basis for using your personal information?

Under data protection law we must have a legal basis to use your personal information. We have set these out below.

Information you/your organisation gives us when enquiring about our services and/or placing an order for our services with us:****

If you are an individual, our legal basis for using the personal information above is that it is necessary for us to fulfil our contract with you.

If you are an individual placing an order for our services on behalf of your organisation, our legal basis for using the personal information above is that it is in our legitimate interests. We believe that this is a proportionate use of your personal information so that we are able to contact you to provide a quote and to manage and assist with the conclusion and ongoing performance of a contract with your organisation. We consider that this is a proportionate use of your personal information because it is something we think you would expect us to do.

Information you give to us or which we get from other sources to perform financial due diligence: Our legal basis for this use is that it is in our legitimate interests. We believe that this is a proportionate use of your personal information so that we are able to check the financial standing and credit of our customers in order to safeguard our finances and reputation. We consider that this is a proportionate use of your personal information because it is something we think you would expect us to do.

    How we use your personal information for marketing

1. What personal information do we collect and how do we use it?

Information you give us through our platforms: ****If you fill in a form on our platforms, we have tick boxes on the submission page so that you can tell us if you are happy for us to send you marketing and which communications you would like to receive.

Information you give us when you (i) give us your contact details or request information at an event, exhibition or meeting, via an application, email, telephone or social media channels (ii) request a quotation, (iii) ask for further information about our services or (iv) request a site visit for one of our exhibitions: If you give us your contact details, request information at an exhibition, trade show, convention or meeting or via an application, email, telephone or social media channels, request a quotation, ask for further information about our services or request a site visit for one of our exhibitions, we will respond to your request and may also ask you whether you are happy for us to contact you for marketing and which communications you would like to receive.

Information you give us when you purchase our services on behalf of your company: If your organisation purchases our services, we will fulfil the order and we may also ask you whether you are happy for us to contact you for marketing and which communications you would like to receive.

Information you give to us when you register to attend an event or accept a hospitality invitation: When you register to attend an event or accept a hospitality invitation, we have tick boxes on the registration pages or we may send a follow-up email so that you can tell us if you are happy for us to contact you for marketing and which communications you would like to receive.

If you have agreed that we can send you marketing, we will use your personal information to send you information about our solutions, software, services, events, publications, surveys and news. Some of our marketing will be done by profiling, which is where we tailor the information and communications we send to you based on your preferences, the product and geographical area in which your organisation operates, your organisation’s purchase history, events you have attended. We will also review your response to ensure that the information and communications we are sending are relevant and we may contact you where your response to our information and communications indicates that you are interested in a particular topic.

      2. What is our legal basis for using your personal information?

Under data protection law we must have a legal basis to use your personal information.  Where we use your personal information for marketing, we do this on the basis that you have consented to us sending you marketing. You have the right to change your mind about this at any time. There will be unsubscribe links in all the marketing emails that we send you, and you can also contact us at any time to ask us to stop sending marketing to you. If you wish to do this please email us at data@readyr.com.

We will refresh the consent you have given us by contacting you at least every two years.

    Will we change the way we use your personal information?

We will only use your personal information for the purpose we have set out in this privacy notice and cookie policy unless another purpose we want to use it for is compatible with those purpose set out in this privacy notice and cookie policy. If we change the purpose for which we are using your personal information, we will notify you and if you would like an explanation as to how the new purpose is compatible with the original purpose, please contact data@readyr.com. If we need to use your personal information for any other purpose, we will notify you and we will explain the legal basis which allows us to do so in a similar way to how we have done it in this notice.

    What happens if you don’t provide the personal information we have asked for?

If you don’t provide the personal information we need when we ask for it, we may not be able to respond to you, enter into a contract with you or enter into a contract with your organisation. For example, if you do not give us your contact details, we may not be able to answer any queries that you have raised. Where we process your personal information on consent you have the right to withdraw your consent at any time. If you have any concerns about whether you need to provide the personal information please contact us at data@readyr.com.

    What happens if you don’t provide the personal information we have asked for?

If you don’t provide the personal information we need when we ask for it, we may not be able to respond to you, enter into a contract with you or enter into a contract with your organisation. For example, if you do not give us your contact details, we may not be able to answer any queries that you have raised. Where we process your personal information on consent you have the right to withdraw your consent at any time. If you have any concerns about whether you need to provide the personal information please contact us at data@readyr.com.

    Do we use your personal information to make automated decisions?

We will not use your personal information to make decisions that will have a significant impact on you based solely on automated decision making (i.e. one without human intervention).

    How long will we keep your personal information?

We may share your personal information with trusted third parties from time to time. We do not sell any personal information to any third party so that they can send you their marketing material.

We have set out below the third parties we may share your personal information with. If we do this, we will put in place a contract with them which controls how your personal information may be used and which requires that your personal information is treated in accordance with data protection laws.

We will only share the personal information that you give us with the following third parties and for the following reasons:

• With companies who provide support for our internal IT systems: We use reputable third parties to provide us with our IT systems (including our website) and support for them. They may access your personal information to the extent that they need to in order to provide their services and deal with any issues.
• With a company that we merge with or transfer our business assets to: In the event that we sell all or part of our business, or merge with another company, we may transfer personal information that we have collected as described in this privacy notice and cookie policy, along with our other business assets, to the company that we are selling to or merging with.
• With entities, organisations or individual for legal reasons: We will share your personal information with entities, companies or individuals where this is strictly necessary to comply with any law, rule, regulation, governmental request or legal procedure that is applicable to us.
• With entities, companies or individuals to obtain advice: We will share your personal information with external professional advisors such as lawyers or accountants in order to take advice and for the purposes of legal and tribunal proceedings or enforce the terms of our agreements.
• With website tracking companies: We will share data that we collect from cookies with external website tracking companies in order to obtain the business names for companies that visit our website.

We will only disclose such personal information to any third party as is necessary to enable them to carry out the function or purpose for which it is disclosed. If you would like further information on the third parties we may share your personal information with and our legal basis for sharing your personal information with third parties, please contact us at data@readyr.com.

    Will you transfer my personal information outside the UK and/or the EEA?

European Economic Area (“EEA”) countries are all EU Member countries together with Iceland, Liechtenstein and Norway. The United Kingdom (“UK”) is no longer an EEA country but its data protection laws are aligned with those of the EEA countries. At the present time we store your personal information in the UK or in countries within the EEA. We will only transfer your personal information outside the UK and EEA as follows:

• where our third party service providers who we share personal information with (as set out above) are based outside the UK and EEA, have support services located outside the UK and EEA or host personal information outside the UK and EEA.

We only transfer your personal information outside the UK and EEA where we have a legal basis for doing so and where we require that your personal information is protected to the same standard as it would be protected in the UK and EEA. We do this by entering into data sharing agreements with the recipients of your personal information based outside the UK and EEA which comply with the EU Commission’s standard clauses of the UK’s international data transfer agreement for the transfer of personal information.

If you would like further details about our transfer of your personal information outside the UK and EEA or details of the safeguards put in place in relation to your personal information please contact us at data@readyr.com.

    How do we ensure that your personal information is secure?

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know.

We have put in place procedures to deal with any suspected data security breach and will notify you, if we have your contact details, and any applicable regulator of a suspected breach where we are legally required to do so.

Our security procedures mean that we may occasionally request proof of identity before we are able to disclose personal information to you.

    What rights do I have over my personal information?

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), (the UK regulator for data protection issues. See www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO and so, if you are happy to do so, please contact us being emailing us at data@readyr.com.

You also have a number of additional rights over your personal information, which are:

• the right to ask us what personal information we have about you and to have a copy of your personal information from us;
• the right to ask us to correct any errors in your personal information;
• the right to object to our legitimate interests, profiling activities and marketing communications;
• the right to ask us to provide you with a copy of the personal information you have provided to us, in a structured, commonly used and machine-readable format and the right to transmit that personal information to another entity where: (i) we are using your personal information on the basis of your consent or on the basis that it is necessary to perform a contract with you; and (ii) the use we are making of your personal information is carried out by automated means;
• the right to ask us to delete your personal information where: (i) we don’t need your personal information anymore; (ii) you withdraw your consent to our use of your personal information and we have no other legal basis to keep your personal information; (iii) you have asked us to review and explain our legitimate interests to you and we don’t actually have a valid legitimate interest to do what we are doing; (iv) our use of your personal information is illegal; (v) we have to delete your personal information to comply with our legal obligations;
• the right to ask us to restrict the use that we are making of your personal information where: (i) you don’t think the personal information we have about you is correct, so that we can check if it is correct; (ii) what we are doing with your personal information is illegal but you would rather we stop using your personal information rather than delete it; (iii) we don’t need your personal information anymore, but you need us to keep it so that you can exercise any legal rights; and (iv) you have asked us to review and explain our legitimate interests to you, so that we can check whether we actually have a valid legitimate interest to do what we are doing; and
• where our use of your personal information is based on your consent, the right to withdraw your consent at any time by contacting us at data@readyr.com.

If you want to exercise the rights set out above please contact us by emailing us at data@readyr.com.

   How will you tell me about changes to this privacy notice?

We keep our privacy notice and cookie policy under regular review. Any changes we make to our privacy notice in the future will be posted on our platforms and if the changes will have an effect on you or the way we use your personal information we will bring them to your attention by email where appropriate (e.g. if we have your email address as a contact at one of our customers). This privacy notice and cookie policy was last updated in [June 2023].

    How you can contact us

If you have any questions about this privacy notice or our cookie policy, or about the ways we use your personal information, please contact us by emailing us at data@readyr.com.