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We have set out below what personal information we collect about you using cookies and how we use your personal information. In addition, we have set out our legal basis to use your personal information as we need to tell you this under data protection law.
This section is applicable where you are using our website. We collect, store and use personal information via cookies when you visit our website. A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. These help us recognise you and your device and store some information about your preferences or past use of the website.
We use cookies on this website to:
The cookies we place on your device fall into the following categories – please see the table below for which are applicable.
The cookies we place on your device are stored for the following duration – please see the table below for which are applicable:
The table below provides more information about the cookies we use and why:
Please note that we have configured Google Analytics to anonymise the data it processes.
The cookies we use | Name | The type of cookie | Session / persistence | How long do they last? | What do they do? | |
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Cookiebot | CookieConsent | Necessary | Persistent | 1 year | Stores the user’s cookie consent state for the current domain | |
rc::a | Necessary | Persistent | 2 years | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website | ||
rc::c | Necessary | Session | Session | This cookie is used to distinguish between humans and bots. | ||
_ga | Statistics | Persistent | 2 years | Used to detect whether the user intends to leave the page via cursor movements. This allows the website to trigger certain pop-ups to keep the user on the website or convert them to customer. | ||
ga# | Statistics | Persistent | 2 years | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | ||
Meta | _fbp | Marketing | Persistent | 3 months | When the Meta Pixel is installed on a website, and the Pixel uses first-party cookies, the Pixel automatically saves a unique identifier to an _fbp cookie for the website domain if one does not already exist. | |
Meta | _fpc | Marketing | Persistent | 3 months | When a user clicks on an ad on Facebook, the link sometimes includes a fbclid query parameter. When the user lands on the target website, if the website has a Meta Pixel that uses first-party cookies, the Pixel automatically saves the fbclid query parameter to an _fbc cookie for that website domain. |
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Hotjar | _hjFirstSeen | Statistics | Persistent | 1 day | This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website. | |
Hotjar | _hjIncludedInSessionSample | Statistics | Persistent | 1 day | Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | |
Hotjar | _hjRecordingEnabled | Statistics | Session | Session | Collects data on the user’s navigation and behaviour on the website. This is used to compile statistical reports and heat maps for the website owner. | |
Hotjar | _hjRecordingLastActivity | Statistics | Session | Session | Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. | |
Hotjar | hjSession | Statistics | Persistent | 1 day | Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | |
Hotjar | hiSessionUser | Statistics | Persistent | 1 year | Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | |
Hotjar | _hjTLDTest | Statistics | Session | Session | Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. | |
Hotjar | hjActiveViewportIds | Statistics | Session | Session | This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor’s experience. | |
Hotjar | hjViewportId | Statistics | Session | Session | Saves the user’s screen size in order to adjust the size of images on the website | |
Hotjar | _hjAbsoluteSessionInProgress | Statistics | Persistent | 1 day | This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice. | |
Hotjar | _hjCookieTest | Statistics | Session | Session | Collects data on the user’s navigation and behaviour on the website. This is used to compile statistical reports and heatmaps for the website owner. | |
HubSpot | hs_opt_out | Necessary | Persistent | 6 months | This cookie is used by the https://knowledge.hubspot.com/articles/kcs_articlehttps:/knowledge.hubspot.com/pri vacy-and-consent/customize-your-cookie-tracking-settings-and-consent-banner to remember not to ask the visitor to accept cookies again. |
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HubSpot | hs_do_not_track | Necessary | Persistent | 6 months | This cookie can be set to prevent the tracking code from sending any information to HubSpot. | |
HubSpot | cf_bm | Necessary | Persistent | 1 day | This cookie is set by HubSpot’s CDN provider and is a necessary cookie for bot protection. Learn more about https://developers.cloudflare.com/fundamentals/get- started/reference/cloudflare-cookies/. | |
HubSpot | hstc | Statistics | Persistent | 6 months | The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | |
HubSpot | hubspotutk | Statistics | Persistent | 6 months | This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. | |
HubSpot | hssc | Statistics | Persistent | 30 minutes | This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | |
HubSpot | hssrc | Statistics | Session | Session | Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. It contains the value “1” when present. | |
HubSpot | ptq.gif | Marketing | Session | Session | Sends data to the marketing platform HubSpot about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. |
We periodically review the cookies we use and update our cookie table and this privacy notice and cookie policy accordingly.
Where the table indicates that we use essential cookies, we will use your personal information on the basis that it is in our legitimate interests to do so as essential cookies are necessary for our website to work. Please contact us at info@readyr.com if you would like further detail about our legitimate interests.
Where we collect information about you from our website using non-essential cookies, we will use your personal information on the basis that you have given us your consent. There is a cookie banner on our homepage which asks for your consent to place cookies on your device.
You can control and/or delete cookies being placed by configuring your browser. For more details, see www.aboutcookies.org or www.allaboutcookies.org. You can also delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work or stop working properly.
If you do not wish for us use cookies when you use our website, please adjust your Internet browser settings to not accept cookies. Your computer’s help file should tell you how to do this, but please note that this may affect the way you can use and view content on our website.
If you don’t disable cookies, our website will ask for and store details about you, such as your name and email address. Our website does this by looking at your cookies. This can be useful to you when filling in our website forms, because our website will be able to help automatically insert information about you into the form you’re using.
By setting your website browser to accept cookies, you consent for us, and our advertising partners, to place cookies on your hard drive. This can help us to analyse website traffic, or let us know when you visit a particular site that is part of our advertising network.
We analyse the data on how people use our website. We use this information for statistical analysis purposes only. This can help us to improve our website and our services.